Code Of Conduct
- Treat our customers with courtesy, respect, and honesty.
- Do nothing in the course of business we cannot discuss with our families or the news media with pride.
- Always regard people more important than things.
- Do what we say we will do, even when it hurts.
- Always look for the win/win; always question or refuse the win/lose.
- Never intentionally mislead anyone.
- Never knowingly allow someone to continue with a partial understanding or a misunderstanding that we can cure.
- Reduce all monetary agreements to writing.
- Always conduct all business with the certainty that we are being looked upon as a trusted mentor and role model.
- Work hard to provide consistently superior service and results.
- Work hard to maintain personal and professional excellence.
- Always remember that trust takes years to develop and seconds to destroy.
- Dedicate ourselves to ongoing improvements in personal, corporate, and professional integrity and excellence.
- Never alter a fact. When mistakes are made, we will admit it, apologize as necessary, make it right, and let the truth stand.
- Exercise independent judgment in an objective manner.